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Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2026

Torly.AI ("we", "our", or "us") is operated by Innovatorly Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

  • Account information (email address, name)
  • Business plan details and documents you upload
  • Chat conversations with our AI assistants
  • Payment information (processed securely by Stripe)
  • Communications with our support team

Information Collected Automatically

  • Device and browser information
  • IP address and general location
  • Usage data and analytics
  • Cookies and similar technologies

How We Use Your Information

  • Provide, maintain, and improve our AI-powered visa assistance services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

Client-Side Encryption

API keys are encrypted using AES-256-GCM before storage in your browser

Zero Server Storage

Your API keys never leave your browser and are never sent to our servers

TLS 1.3 Encryption

All data in transit is protected with military-grade encryption

GDPR Compliant

Full compliance with UK and EU data protection regulations

Third-Party Services

When you use Torly.AI with your own API keys, your data is sent directly to these providers:

  • OpenAI - For GPT-4 and GPT-4 Turbo models
  • Anthropic - For Claude models
  • Google - For Gemini models
  • DeepSeek - For DeepSeek models
  • Stripe - For payment processing
  • Supabase - For authentication and data storage

Each provider has their own privacy policy. We encourage you to review them.

Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@innovatorly.ai

Company: Innovatorly Ltd

Address: 167-169 Great Portland Street, London W1W 5PF, United Kingdom

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

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